We want you to be completely satisfied with your purchase from Children's Village Cafe. If for any reason you are not satisfied with your purchase, we offer hassle-free returns and exchanges within 30 days of purchase. To initiate a return or exchange, please contact us with your order number and a brief explanation of the issue. We will provide you with a return label if necessary and process your refund or exchange as soon as we receive your returned item. Please note that we can only accept returns or exchanges for items that are in their original condition and packaging. We reserve the right to refuse returns or exchanges for items that have been used or damaged.